Reservoir Sweater

At REVERN™ LLC, we want you to feel aligned with every piece of Energywear you purchase. If for any reason you are not fully satisfied, we are here to make it right.

1. Eligibility for Returns

• Items must be returned within 30 days of delivery.
• Items must be unused, unworn, unwashed, and in the original packaging with tags attached.
• We cannot accept returns for items marked Final Sale, gift cards, or customized products.

2. Return Process

1. Contact us at support@wearerevern.com with your order number and reason for return.
2. Once approved, we will provide you with return instructions.
3. Ship the product back to us in its original condition.
4. After inspection, we will process your refund.

3. Refunds

• Refunds are issued to your original payment method (Stripe, PayPal, or credit card).
• Please allow 5–10 business days for your bank or payment provider to reflect the refund.
• Shipping costs are non-refundable, unless the return is due to our error (e.g., wrong or defective item).

4. Exchanges

• We currently do not offer direct exchanges. If you need a different size or style, please return the original item and place a new order.

5. Damaged or Incorrect Items

If you receive a defective, damaged, or incorrect item, contact us within 7 days of delivery. We will cover return shipping and send you a replacement at no additional cost.

6. Late or Missing Refunds

• If you haven’t received your refund after 10 business days, first check with your bank or credit card provider.
• If you’ve done this and still have not received your refund, please contact us at support@wearerevern.com.

7. International Returns

• International customers are responsible for return shipping fees, customs duties, and taxes.
• Refunds will be processed once items are received and inspected.

8. Contact Us

For questions or to initiate a return:

REVERN™ LLC
408 N Smith St #2a
Charlotte, NC 28202, USA
📞 +1 (609) 713-5114
📧 support@wearerevern.com

At REVERN™ LLC, every garment is crafted and shipped with care. This Shipping Policy explains how we handle order processing, delivery timelines, and related matters.

1. Order Processing

• Orders are typically processed within 1–2 business days (excluding weekends and holidays).
• You will receive an order confirmation email after purchase and a shipping confirmation email with tracking details once your order has been dispatched.
• During high-volume periods (such as capsule drops or seasonal launches), processing may take slightly longer.

2. Shipping Rates & Delivery Times

• United States: Standard shipping takes 5–7 business days after dispatch. Expedited options may be available at checkout.
• International: Delivery typically takes 10–14 business days, depending on destination and customs clearance.
• Shipping fees are calculated at checkout based on order value, destination, and selected shipping method.

3. Free Shipping

We offer free standard shipping on U.S. orders over $100. This offer applies automatically at checkout.

4. Tracking Your Order

• All orders include tracking information.
• You can track your shipment via the link provided in your shipping confirmation email.

5. Customs, Duties & Taxes (International Orders)

• International shipments may be subject to import duties, taxes, and fees set by the destination country.
• These charges are not included in the order total and are the customer’s responsibility.

6. Delays

• While we strive to deliver on time, REVERN™ is not responsible for shipping delays caused by carriers, customs clearance, or events outside of our control (e.g., weather, strikes, or global disruptions).

7. Lost or Damaged Packages

• If your package is lost in transit, please contact us immediately. We will work with the carrier to resolve the issue.
• If your item arrives damaged, contact us within 7 days of delivery with photos, and we will arrange a replacement or refund.

8. Contact Us

For shipping questions, please reach out to us at:

REVERN™ LLC
408 N Smith St #2a
Charlotte, NC 28202, USA
📞 +1 (609) 713-5114
📧 support@wearerevern.com

Welcome to REVERN™ LLC (“REVERN,” “we,” “our,” or “us”). These Terms and Conditions govern your use of our website www.wearerevern.com (the “Site”), your purchase of our products, and your participation in any services we provide. By accessing our Site or making a purchase, you agree to be bound by these Terms.

1. Use of the Website

• You must be at least 18 years old, or accessing under the supervision of a parent/guardian, to use our Site.
• You agree to use the Site only for lawful purposes and in accordance with these Terms.
• We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

2. Product Information

• We make every effort to display product colors, styles, and details accurately, but variations may occur due to screen settings or material differences.
• Availability is subject to stock levels. We may discontinue or change products without prior notice.

3. Orders & Payments

• Orders are considered confirmed once full payment is received.
• We accept major credit/debit cards, PayPal, Stripe, and other secure payment gateways.
• By placing an order, you authorize us (or our payment processors) to charge your selected payment method.
• All prices are in U.S. Dollars unless otherwise stated. Taxes and shipping fees are calculated at checkout.

4. Shipping & Delivery

• We ship across the United States and selected international destinations.
• Delivery timelines are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.
• Risk of loss passes to you once the product is delivered to the shipping carrier.

5. Returns & Refunds

• We accept returns of unworn, unused items with original tags and packaging within 30 days of delivery.
• Refunds are processed to your original payment method once items are inspected. Shipping fees are non-refundable.
• For detailed information, please see our Returns & Refund Policy.

6. Intellectual Property

• All content on this Site — including text, images, logos, graphics, and product designs — is the property of REVERN™ LLC and protected by copyright, trademark, and intellectual property laws.
• You may not reproduce, distribute, or exploit any content without our prior written permission.

7. Limitation of Liability

• Our products are designed for personal use only. REVERN™ shall not be liable for any indirect, incidental, or consequential damages arising from use of the Site or products.
• To the maximum extent permitted by law, our total liability shall not exceed the amount paid for the product(s) purchased.

8. Disclaimer

• All products are provided “as is” without warranties of any kind, express or implied.
• Energetic/Reiki-infused features are part of our brand philosophy and are not intended to diagnose, treat, cure, or prevent any medical condition.

9. Privacy Policy

Your use of our Site is also governed by our Privacy Policy. Please review it to understand how we collect, use, and protect your information.

10. Governing Law

These Terms are governed by and construed under the laws of the State of North Carolina, USA, without regard to conflict of law principles.

11. Changes to Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised “Last Updated” date. Continued use of the Site after changes indicates acceptance of the revised Terms.

12. Contact Us

For questions about these Terms & Conditions, please contact us:

REVERN™ LLC
408 N Smith St #2a
Charlotte, NC 28202, USA
📞 +1 (609) 713-5114
📧 chris@wearerevern.com